FAQ

Not all bags come with their original dust bag, accessories or authenticity card. Any accessories that come with the bag will be listed in the product description page accompanied with photos.

If an original dust bag is not included, SWEETCRUSH gives out a free in-house satin dust bag for each order.*

*Subject to availability

We currently ship to the United States only. We plan to open our international market in 2025.

All packages are delivered with USPS or UPS at your choice. Tracking is included.

Shipping costs are calculated at checkout based on your address and the package weight.

All shipments are insured in case package gets lost, stolen, or damaged. To file a claim on a lost, stolen, or damaged package, please email us at
customer-service@sweetcrushvintage.com

We sell authentic items only. If a bag is proven inauthentic by a registered third party authentication service, we will retrieve the bag and refund you.

We currently do not offer returns or exchanges on purchased goods other than inauthenticity. Our product photos reflect the accurate condition of all bags, please refer to them before making a purchase. Please take into account that all pre-owned goods are bound to have signs of usage.

All bags are sourced from our esteemed warehouse partners in Japan, a country renowned for its expertise and attentiveness in authenticating vintage designer bags. It is our goal to deliver this assurance to our customers.

All of our bags are authenticated by a certified authenticator. We carefully inspect the leather, canvas, hardware, logos, tags, stitching, and serial numbers to ensure your confidence in our products.

Additional authentication service provided by LegitGrails can be added in the products page. A digital certificate will be provided with this add-on.

*SWEETCRUSH is not associated with LegitGrails and any services they provide.

Please refer to our staff's authentication certificates with confidence: